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Remote Customer Tech Support Specialist – Troubleshooting

Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listing for: ADT
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 23000 - 28000 USD Yearly USD 23000.00 28000.00 YEAR

Job Description & How to Apply Below

ADT is seeking a Customer Technical Support professional who can self-manage in a fast-paced, changing environment. You will handle residential and small business inbound calls, guide customers through troubleshooting, and de-escalate situations with empathy.

The role offers paid on-the-job training, competitive pay up to $20/hour after 180 days, 401(k) with match, healthcare, PTO, tuition reimbursement, and other resources. A private, quiet WFH space with reliable internet is required.

Join us at ADT as our next Remote Customer Tech Support Specialist – Troubleshooting in New York, NY, United States.

Join ADT and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Tech Support Specialist – Troubleshooting role at ADT, based in New York, NY, United States.

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