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Customer Service Representative - Insurance

Remote / Online - Candidates ideally in
Elyria, Lorain County, Ohio, 44035, USA
Listing for: AAA - Automobile Club of Southern California
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 21 USD Hourly USD 21.00 HOUR

Job Description & How to Apply Below

Customer Service Representative - Insurance

AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.

If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!

What We Offer
  • Starting Pay: $21.00/hour
  • Bilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)
  • Location Requirement: Must reside within the State of Ohio
  • Remote Training

    Schedule:

    Full-time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 10:00am-10:00pm Monday-Friday, with occasional Saturday shifts between 10:00am-8:00pm. When a Saturday shift is scheduled, a weekday off will be provided. During Bullpen (on-the-job training), Saturday shifts between 10:00am-8:00pm will include taking live calls.
  • Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 10:00am-10:30pm Monday-Friday, and every Saturday between 10:00am-8:15pm. One weekday off
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