SMB Customer Success Manager Retention

Fours is hiring an SMB Customer Success Manager (Eastern Time) to own a book of 50–70 SMB accounts, guiding onboarding and driving adoption, engagement, and retention across the full customer lifecycle.

This is a full-cycle role: you run kickoff calls, handle day-to-day support, triage issues via Slack and our ticketing system, and build long-term relationships. You'll identify upsell opportunities and collaborate with the Account Management team to renew and expand accounts.

Are you ready to take on the Remote SMB Customer Success Manager | Growth & Retention role at Remote?

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.