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Head of Customer Success — Remote, AI‑Led

Remote / Online - Candidates ideally in
Plymouth, Devon, PL2, England, UK
Listing for: Fractional Talent
Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 140000 GBP Yearly GBP 90000.00 140000.00 YEAR

Job Description & How to Apply Below

Position: Head of Customer Success — Remote, AI‑Led Growth

Flat Plan is seeking a Head of Customer Success to lead the onboarding, support and development of relationships with publishers such as Apple News and The Athletic. You will work closely with leadership to shape customer experience from sales handover through to ongoing support and account growth.

You will guide the Customer Success and Support teams, drive high satisfaction, and implement scalable processes across onboarding, support, and renewals.

We would love to welcome a new Head of Customer Success — Remote, AI‑Led Growth to our group in England, United Kingdom.

This is an excellent opening to take on the Head of Customer Success — Remote, AI‑Led Growth role at Fractional Talent.

As a Head of Customer Success — Remote, AI‑Led Growth, you will play an important part at Fractional Talent in England, United Kingdom.

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