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Head of Customer Success — Remote, Drive Publisher

Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: FlatPlan
Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Head of Customer Success — Remote, Drive Publisher Growth

Flat Plan is seeking a Head of Customer Success to lead the teams serving publishers who become customers, improving onboarding, ongoing support and account development. You’ll collaborate with the Founder/CEO, Chief of Staff and Publisher Operations Manager to shape a best-in-class customer experience from handover through renewal and expansion.

You’ll oversee the onboarding journey, drive high-quality support, and lead AI-enabled processes.

The Head of Customer Success — Remote, Drive Publisher Growth role at Flat Plan is now open for applications in United Kingdom.

Our team is growing, and we are hiring a Head of Customer Success — Remote, Drive Publisher Growth in United Kingdom.

This position is for the Head of Customer Success — Remote, Drive Publisher Growth role at Flat Plan.

We are seeking a motivated Head of Customer Success — Remote, Drive Publisher Growth to join Flat Plan in United Kingdom.

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