Amazon Remote Job Yakima Washington USA,Customer Service/HelpDesk

Job Description & How to Apply Below

Position: Amazon Jobs Remote From Home
Responsibilities

Receiving and storage of Vend assets, peripherals and vending machines
Picking Vend product in preparation for configuration and deployment
Ad-hoc Re-stocking of Vend inventory locations, vending and stores
Troubleshooting of Vend assets on campus locations as required.
Preparation of Vend assets for transportation in line with business needs
Managing a ticket queue and responding to customer requests with a customer obsessed mentality.
Appropriate management of returned Vend assets in accordance with reuse processes, reverse logistics processes, or disposal processes
Preparation of all Vend equipment and supporting campus staff.
Assist other teams in the tear down and removal of Vend machines and assets from buildings and teams.

Requirements

Work 7am - 3:30pm Monday - Friday
Ability to travel local Seattle/Bellevue area 10% of the time
Ability to be successful and manage oneself in an ambiguous environment.
Comfortable troubleshooting and performing repairs
Ability to interact with and respond to customer issues in a professional manner
Ability to stand/walk for 10-12 hours at a time
Must be able to bend and lift equipment and materials up to 49 lbs throughout the shift
Ability to work overtime as required.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Experience in maintaining inventory levels including receiving, storage, and auditing
Experience in customer service
Experience using a Remedy type trouble ticket management system
Excellent written and verbal communication skills
Must be highly self-motivated and customer-centric
Ability to manage multiple customer requests simultaneously
Ability to prioritize work based on department and production objectives
Has an eye for process improvement.