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Specialized Roles:
Customer Success Management Client Relationship Management

Client Onboarding & Success Leader; Remote

Remote / Online - Candidates ideally in
Hastings, Adams County, Nebraska, 68902, USA
Listing for: NelNET
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Client Onboarding & Success Leader (Remote)

Nelnet is seeking a remote, full-time Client Success/Implementation Lead to own the full onboarding lifecycle for our platform. You’ll configure workflows, deliver training, and coordinate cross-functional teams to ensure successful adoption and ongoing client satisfaction.

Qualifications include a bachelor’s degree (or equivalent) and 2+ years in client-facing roles, with experience in SaaS environments and process documentation. Competitive pay and comprehensive benefits are offered.

We are seeking a motivated Client Onboarding & Success Leader (Remote) to join NelNET in Hastings, NE, United States.

Our team is growing, and we are hiring a Client Onboarding & Success Leader (Remote) in Hastings, NE, United States.

This Full Time position is for the Client Onboarding & Success Leader (Remote) role at NelNET.

Consider building your career as a Client Onboarding & Success Leader (Remote) at NelNET.

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