Remote Federal Customer Support Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
ITCON Services is seeking a Remote Customer Service Representative for a federal contact center. You will support millions of customers by handling inquiries across calls, web chat, forms, and secure messaging with clarity, professionalism, and empathy.
Responsibilities include managing multiple chat sessions, following scripts and knowledge articles, and escalating to Tier 2 when needed. Candidates must be U.S.
As a Remote Federal Customer Support Specialist, you will play an important part at ITCON Services in Vienna, VA, United States.
This role, Remote Federal Customer Support Specialist at ITCON Services, could be your next career step.
Are you ready to take on the Remote Federal Customer Support Specialist role at ITCON Services?
We would love to welcome a new Remote Federal Customer Support Specialist to our group in Vienna, VA, United States.
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