Client Operations Field Estimator

Now Hiring Remote / Hybrid Flexible New York, Massachusetts, Connecticut

Sproutvive Landscaping — Connect with homeowners, build accurate service quotes, and keep our daily crew schedules running smoothly.

Location New York (Remote / Hybrid)

Schedule Part-Time / Flexible

Age Requirement 18+ Years Old

Transportation Preferred (For Site Visits)

At Sproutvive Landscaping
, exceptional property care starts with fast, friendly client communication and clear project estimates. We are looking for an organized, people-friendly Client Operations & Field Estimator in NY, CT, or MA to help manage incoming customer inquiries, prepare service quotes, and coordinate crew schedules.

This is a Remote / Hybrid, Flexible role ideal for someone who loves combining digital operations (answering messages, using pricing calculators, and organizing schedules from a laptop or phone) with occasional outdoor property walkthroughs to scope out jobs in person.

• Client Communications: Respond promptly and warmly to homeowner inquiries via email, phone, and our CRM portal regarding seasonal cleanups, mulch installation, weeding, bed edging, and holiday lighting.
• Service Quoting & Estimating: Review client property photos or conduct quick on-site walkthroughs to calculate accurate quotes using Sproutvive's pricing calculator.
• Schedule & Dispatch Coordination: Book approved jobs onto our crew calendar, send appointment confirmations, and keep clients updated on arrival windows or weather adjustments.
• CRM & Billing Follow-Ups: Keep client records organized, log job notes for field crews, and assist with sending out digital invoices once work is completed.
• Growth & Community Support: Help follow up with past clients for seasonal repeat bookings and gather feedback or reviews after completed jobs.

• Age 17 or Older: Open to sharp, motivated applicants age 17 and up who are comfortable communicating professionally with homeowners.
• Tech-Savvy & Organized: Comfortable working with web portals, spreadsheets/calculators, email, and scheduling tools without letting details slip through the cracks.
• Great Communicator: Friendly, clear, and responsive over email, text, and phone, with a customer-first mindset.
• Appreciation for the Outdoors: Even though much of your coordination happens remotely, you enjoy stepping outside for occasional property walkthroughs and learning the ins and outs of landscaping services.
• Transportation: Having reliable transportation and a valid driver's license is recommended and preferred for visiting local properties to measure and quote jobs, though not strictly required to apply.

• Work-From-Anywhere Flexibility: Handle client messages, estimates, and scheduling on a flexible part-time schedule that fits around classes or other commitments.
• Real Business & Operations
  
  Experience:
  
  Gain hands-on experience in CRM management, sales estimating, customer service, and small business operations.
• Direct Impact & Growth: Work closely with the founder in an encouraging, eco-conscious company with competitive pay and room to grow.