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Senior Customer Support Lead - Remote

Remote / Online - Candidates ideally in
Northampton, Northamptonshire, NN1, England, UK
Listing for: Nivoda
Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 35000 - 55000 GBP Yearly GBP 35000.00 55000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Support Lead - Remote )

Nivoda is seeking an experienced Customer Support professional for a 6-month FTC, working remotely within the UK. The role focuses on resolving customer issues with exceptional responsiveness, across live chat, phone and email, while maintaining customer-first standards.

You will join a busy, globally distributed team that values proactive problem-solving, sharp multitasking, and cross-functional collaboration to deliver outstanding service and onboard new colleagues as the team scales.

The following role is for a Senior Customer Support Lead
- Remote (UK) with Nivoda.

Learn more about the Senior Customer Support Lead
- Remote (UK) role in the description above.

We appreciate your interest in this position.

Join Nivoda and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Customer Support Lead
- Remote (UK) role at Nivoda, based in United Kingdom.

Position Requirements

10+ Years work experience
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