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Remote Question Routing Specialist

Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listing for: Hrstalentsolutions
Full Time, Part Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 24.5 - 26.5 GBP Hourly GBP 24.50 26.50 HOUR

Job Description & How to Apply Below

Hrstalentsolutions is seeking a Question Category Routing Assistant to sort written customer enquiries by their subject and route them to the appropriate queue, ensuring the receiving team has enough context to continue.

This remote role supports a flexible schedule and offers pay of £24.50–£26.50 per hour, with full-time or part-time options. The focus is on accurate categorisation and reliable handoffs rather than resolving every query.

Join us at Hrstalentsolutions as our next Remote Question Routing Specialist in Birmingham, England, United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Question Routing Specialist role in the description above.

We appreciate your interest in this position.

Join Hrstalentsolutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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