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Remote Member Services Specialist; Call Center

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Fallon Health
Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 50000 USD Yearly USD 42000.00 50000.00 YEAR

Job Description & How to Apply Below

Position: Remote Member Services Specialist (Call Center)

Fallon Health is hiring a Member Services Representative in Worcester, MA, with on-site training for about 8–9 weeks. After training, a remote work model becomes available.

You will handle member and provider inquiries, explain plans, and assist with concerns, advancing through a skill-based progression with coaching. We offer opportunities for growth within the organization, competitive pay, great benefits, and paid time off.

We are currently recruiting a Remote Member Services Specialist (Call Center) for our team in Worcester, MA, United States.

This posting is for the Remote Member Services Specialist (Call Center) role at Fallon Health, based in Worcester, MA, United States.

We are looking to fill the Remote Member Services Specialist (Call Center) position at Fallon Health in Worcester, MA, United States.

The Remote Member Services Specialist (Call Center) role at Fallon Health is now open for applications in Worcester, MA, United States.

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