Remote Bilingual Mandarin Customer Retention Specialist
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Customer Service/HelpDesk
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Language/Bilingual
Job Description & How to Apply Below
Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support and retain small business advertisers, delivering a 5-star experience post-sale. This remote role requires US residency (excluding the Bay Area).
You'll handle inbound calls and emails, educate advertisers on Yelp's advertising solutions, and help clients measure ROI through performance metrics while achieving monthly targets. Must have high‑speed internet and reside in the United States (excluding Bay Area).
As a Remote Bilingual Mandarin Customer Retention Specialist, you will play an important part at Yelp in Dallas, TX, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Bilingual Mandarin Customer Retention Specialist role in the description above.
We appreciate your interest in this position.
Join Yelp and contribute to our ongoing work.
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