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Strategic Customer Success Manager — Remote & Equity

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: LogRocket, Inc
Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR

Job Description & How to Apply Below

Log Rocket, Inc. is seeking a proactive Customer Success Manager to own a book of strategic customers from onboarding through renewal, ensuring value delivery and ongoing adoption.

You’ll partner with Sales, Product, and Support across multiple departments to drive retention, expansion, and measurable ROI. You’ll conduct regular health checks, business reviews, and multi-threaded communications with executives, aligning customer goals with Log Rocket’s platform.

Are you ready to take on the Strategic Customer Success Manager — Remote & Equity role at Log Rocket, Inc?

The following position is for a Strategic Customer Success Manager — Remote & Equity with Log Rocket, Inc.

Our team is growing, and we are hiring a Strategic Customer Success Manager — Remote & Equity in Boston, MA, United States.

This position is for the Strategic Customer Success Manager — Remote & Equity role at Log Rocket, Inc.

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