Customer Success Manager; Fully Remote

• Serve as the post-sales point of contact for your accounts, guiding customers to the right answer or team.
• Drive onboarding excellence with a mutual plan so primary workflows launch within 90 days.
• Build joint success plans focused on AI adoption and business outcomes.

Requirements:

• 5+ years in enterprise customer success, account management, or technical account management.
• Track record of delivering measurable results through onboarding, adoption, and expansion.
• Technical fluency to guide both business and technical audiences on workflow automation and AI.
• On-target earnings range: $115,000 - $166,900 USD depending on location.
• Total compensation includes opportunity to receive benefits and may include incentive compensation.
• For more on benefits, check out Life at Airtable.

Airtable helps organizations build the applications and workflows they need to run their most important business processes, without being constrained by off-the-shelf software. With over 500,000 organizations including 80% of the Fortune 100, Airtable offers a flexible platform combining a relational database, custom applications, automations, and AI.