Factory Success Manager – Remote EU/UK
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Customer Service/HelpDesk
Job Description & How to Apply Below
Factbird is seeking a Customer Success Manager for the UK and Europe to own a portfolio of manufacturing customers from live start through ongoing adoption. You will deliver deployment, coaching, and paid improvement work on site or remotely, primarily across Europe with some travel, collaborating with Sales, Solutions, and Product.
You should bring 5+ years in manufacturing or SaaS customer success, with a strong grasp of OEE, downtime, quality, and continuous improvement;
Lean/Six Sigma is a
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