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Remote Clinical Helpdesk Agent

Remote / Online - Candidates ideally in
Beatrice, Gage County, Nebraska, 68310, USA
Listing for: NTT DATA, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 71000 USD Yearly USD 38000.00 71000.00 YEAR

Job Description & How to Apply Below

Position: Remote Clinical Helpdesk Agent — 24/7 Support

NTT DATA Services in Lincoln, NE is seeking a Clinical Service Desk–Helpdesk agent to support healthcare clients 24/7 from a remote US-based role. You'll handle inbound calls about Epic, Cerner, McKesson, and Meditech, document incidents, and drive resolutions with a focus on patient outcomes.

The position requires shift flexibility (nights, weekends, holidays) and a capability to travel up to 10% and lift up to 25 lbs as needed. Comprehensive benefits and ongoing training are provided.

We are currently recruiting a Remote Clinical Helpdesk Agent — 24/7 Support for our team in Lincoln, NE, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Clinical Helpdesk Agent — 24/7 Support role in the description above.

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