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Bilingual Mandarin Customer Success | Inbound Retention; Remote

Remote / Online - Candidates ideally in
Arlington, Tarrant County, Texas, 76001, USA
Listing for: Yelp
Full Time, Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Bilingual Mandarin Customer Success | Inbound Retention (Remote)

Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support small business advertisers from a remote US location (excluding the Bay Area). You will educate clients on Yelp ads, analyze performance metrics, and drive retention, while collaborating with teams across the company.

The role requires excellent communication, problem solving, and the ability to balance consulting with hands-on support in a fast-paced environment.

We are looking to fill the Bilingual Mandarin Customer Success | Inbound Retention (Remote) position at Yelp in Fort Worth, TX, United States.

The Bilingual Mandarin Customer Success | Inbound Retention (Remote) role at Yelp is now open for applications in Fort Worth, TX, United States.

Join us at Yelp as our next Bilingual Mandarin Customer Success | Inbound Retention (Remote) in Fort Worth, TX, United States.

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