Remote German Customer Advisor

at Atlean World

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a German Customer Service Agent.

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

What do you need to be successful at this job?

• Fluent in German, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

• Competitive remuneration scheme
• Standard working schedule
• Social package including: additional healthcare insurance, gift vouchers,sports card discounts
• To participate in company initiatives - charity activities, teambuilding, sports events, internal competitions
• Opportunities for a long-term professional career
• Entitlement to company internal training and development according to global standards

Make it your Next Job Without Boundaries!