Player Support Specialist Temp

Nexon America is seeking a Mabinogi Player Support Specialist (Temp-to-Hire) to address escalated T2 tickets and advocate for players. You will report game issues and feedback to the Production Team while collaborating with internal and external partners in a hybrid office setup 2-3 days per week.

Ideal candidates have 1+ year in game support, proven ability with Zendesk, JIRA/Confluence, and strong writing skills. Familiarity with Mabinogi is a plus.

We invite applications for the Player Support Specialist — Hybrid Role (Temp-to-Hire) position located in El Segundo, CA, United States.

Step into the Player Support Specialist — Hybrid Role (Temp-to-Hire) role at Nexon in El Segundo, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.