Remote Clinical Helpdesk Agent
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Customer Service/HelpDesk
Job Description & How to Apply Below
NTT DATA Services in Lincoln, NE is seeking a Clinical Service Desk–Helpdesk agent to support healthcare clients 24/7 from a remote US-based role. You'll handle inbound calls about Epic, Cerner, McKesson, and Meditech, document incidents, and drive resolutions with a focus on patient outcomes.
The position requires shift flexibility (nights, weekends, holidays) and a capability to travel up to 10% and lift up to 25 lbs as needed. Comprehensive benefits and ongoing training are provided.
We invite applications for the Remote Clinical Helpdesk Agent — 24/7 Support position located in Lincoln, NE, United States.
This position is for the Remote Clinical Helpdesk Agent — 24/7 Support role at NTT DATA, Inc.
We are seeking a motivated Remote Clinical Helpdesk Agent — 24/7 Support to join NTT DATA, Inc. in Lincoln, NE, United States.
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