Remote Banking Support Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
Wes Banco, Inc. is seeking a Customer Service Specialist I to identify, respond, and resolve customer requests related to bank products and services in the call center. You will be the primary interaction for customers, providing professional support while meeting departmental service levels.
The role requires handling inbound calls, de-escalating when needed, and assisting customers with digital banking and supported devices, aiming to resolve most inquiries on the first contact.
This posting is for the Remote Banking Support Specialist I role at Wes Banco, Inc., based in Franklin, TN, United States.
All applications are reviewed carefully by our team.
The position is based in Franklin, TN, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 46.000.
This role offers the option to work remotely.
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