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Customer Success Advocate - Healthcare Tech; Remote

Remote / Online - Candidates ideally in
Redwood City, San Mateo County, California, 94061, USA
Listing for: Karius
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 36000 - 50000 USD Yearly USD 36000.00 50000.00 YEAR

Job Description & How to Apply Below

Position: Customer Success Advocate - Healthcare Tech (Remote)

Karius is seeking a Customer Success Representative to support physicians, lab personnel, and hospital admins. You will handle inquiries via phone, email, and tickets, and work closely with labs and clinicians to track samples and test results.

The role reports to the Manager, Customer Success and requires a Bachelor’s in Biological Sciences plus 3+ years in healthcare support. Hybrid/Remote USA options available.

We are seeking a motivated Customer Success Advocate
- Healthcare Tech (Remote) to join Karius in Redwood City, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Success Advocate
- Healthcare Tech (Remote) role in the description above.

We appreciate your interest in this position.

Join Karius and contribute to our ongoing work.

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