Remote Customer Support Coordinator

Talentoma is seeking an Online Support Coordinator to manage customer questions via chat or email, route responses, and close tickets with clear notes and next steps. This fully remote role requires a 40-hour weekly commitment from home in Virginia, United States, coordinating with customers, support reps, and product contacts to move requests toward resolution.

You'll use Freshdesk, Salesforce, Microsoft Teams, Asana, and Excel for ticketing, CRM, collaboration, project tracking, and data

We would love to welcome a new Remote Customer Support Coordinator to our organisation in VA, United States.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Support Coordinator role in the description above.