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Sourdough Customer Support Specialist

Remote / Online - Candidates ideally in
North Adams, Berkshire County, Massachusetts, 01247, USA
Listing for: Brod and Taylor
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR

Job Description & How to Apply Below

Brød & Taylor, based in North Adams, MA, is seeking a customer support specialist with hands-on bread baking knowledge for email and phone support. The role is primarily in‑office with occasional work‑from‑home flexibility, and 32–40 hours per week.

You will respond to inquiries via multiple channels, reference FAQs and product recipes, and use Net Suite to track and resolve issues. Familiarity with Shopify and Amazon Seller Central is preferred.

The following opening is for a Sourdough Customer Support Specialist with Brod and Taylor.

Our organisation is growing, and we are hiring a Sourdough Customer Support Specialist in North Adams, MA, United States.

This opening is for the Sourdough Customer Support Specialist role at Brod and Taylor.

We are seeking a motivated Sourdough Customer Support Specialist to join Brod and Taylor in North Adams, MA, United States.

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