Client Support Associate Remote

About the Role
We’re seeking a helpful, professional Client Support Associate to assist clients with questions and everyday service needs. You’ll communicate through phone, email, or chat, resolve routine issues, and ensure each client receives timely, reliable support.
Responsibilities

Respond to client inquiries through assigned channels.
Explain services, processes, and account information clearly.
Troubleshoot routine issues and escape complex requests.
Document interactions and maintain accurate client records.
Follow company procedures and protect confidential information.

Qualifications

Strong written and verbal communication skills.
Customer-focused, organized, and attentive to detail.
Comfortable using computers and support software.
Able to prioritize requests and work independently.
Client-service experience is an advantage.
Reliable internet access and a suitable remote workspace.

Pay: $25.19 -$30.19 Hourly

The Client Support Associate Remote role at Sky Health Care Management is now open for applications in Columbia, MD, United States.