Remote Customer Experience Strategy Lead

Momentum, Inc. is seeking a Customer Experience Lead to drive a customer-centered strategy across programs, services, and digital channels.

You will leverage insights, service design, journey mapping, and performance metrics to identify opportunities and measure success. The CX Lead partners with cross-functional teams to ensure customer needs stay at the center of decisions, promote human-centered design, and drive continuous improvement.

This role, Remote Customer Experience Strategy Lead at Momentum, Inc., could be your next career step.

Join Momentum, Inc. and contribute to our ongoing work.

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This posting is for the Remote Customer Experience Strategy Lead role at Momentum, Inc., based in MD, United States.

We are looking to fill the Remote Customer Experience Strategy Lead position at Momentum, Inc. in MD, United States.