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Remote Customer Support Manager - Proactive, Data-Driven Leadership

Remote / Online - Candidates ideally in
Eagle, Ada County, Idaho, 83616, USA
Listing for: SambaSafety
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR

Job Description & How to Apply Below

Samba Safety is seeking a Customer Support Manager in a remote US-based role. You will lead a 15-person support team handling 55,000 cases annually, using data and automation to shift from reactive ticket handling to proactive customer engagement and product adoption.

You’ll partner with Customer Success, Product, IT, and Operations to remove roadblocks and enhance the customer experience. We value an inclusive culture and offer flexible time off, wellness and education reimbursement, and

Are you ready to take on the Remote Customer Support Manager
- Proactive, Data-Driven Leadership role at Samba Safety?

This opportunity is for the Remote Customer Support Manager
- Proactive, Data-Driven Leadership role at Samba Safety.

We are seeking a motivated Remote Customer Support Manager
- Proactive, Data-Driven Leadership to join Samba Safety in , United States.

Consider building your career as a Remote Customer Support Manager
- Proactive, Data-Driven Leadership at Samba Safety.

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