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Product Support Specialist - East Coast; Fully Remote

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: Tekmetric
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR

Job Description & How to Apply Below

Position: New Product Support Specialist - East Coast (Fully Remote)
  • Cloud-based software for auto repair shops.
  • Founded in 2017, values transparency and innovation.
What You'll Do:
  • Handle customer inquiries via phone, chat, email.
  • Document bugs and collaborate with development.
What You'll Bring:
  • 1+ year customer-facing experience.
  • Empathy, communication, problem-solving skills.
Why Work With Us:
  • 401(k) match, wellness programs.
Tekmetric

Tekmetric provides cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, it values transparency, innovation, and service-first culture, encouraging ownership and growth.

We are currently recruiting a New Product Support Specialist
- East Coast (Fully Remote) for our team in United States.

The advertised compensation is 42.000 - 66.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the New Product Support Specialist
- East Coast (Fully Remote) role in the description above.

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