Remote Customer Success Manager – Retention & Expansion
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Customer Service/HelpDesk
Job Description & How to Apply Below
Evlo AI is seeking a customer success professional to own retention and expansion for a portfolio of B2B SaaS accounts, from onboarding through renewal. You’ll drive product adoption, monitor health, and uncover upsell opportunities in partnership with sales.
In a remote, fast‑growing environment, you will manage 20–40 accounts, forecast renewals, communicate with executive sponsors, and feed feedback to product and engineering to reduce churn and grow net revenue.
As a Remote Customer Success Manager – Retention & Expansion, you will play an important part at Evlo AI in New York, NY, United States.
Our organisation is growing, and we are hiring a Remote Customer Success Manager – Retention & Expansion in New York, NY, United States.
This Full Time position is for the Remote Customer Success Manager – Retention & Expansion role at Evlo AI.
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