Bilingual IT Service Desk Analyst — Remote; Spanish​/English

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to support associates and vendors with Level 1 technical assistance. This remote, full-time role requires availability weekdays from 4:00am to 12:30pm EST and entails handling tickets via phone, email, or chat, with strong emphasis on customer service and timely resolution.

The candidate should have at least 6 months in a service desk or related role, 6 months in customer service, a high school diploma, and fluent English/Spanish

Are you ready to take on the Bilingual IT Service Desk Analyst — Remote (Spanish/English) role at CAI?

We appreciate your interest in this position.

Join CAI and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Bilingual IT Service Desk Analyst — Remote (Spanish/English) role at CAI, based in Frankfort, KY, United States.