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Remote Cisco Customer Success Associate — Onboarding

Remote / Online - Candidates ideally in
Silver Spring, Montgomery County, Maryland, 20901, USA
Listing for: SHI
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 75000 - 125000 USD Yearly USD 75000.00 125000.00 YEAR

Job Description & How to Apply Below

Position: Remote Cisco Customer Success Associate — Onboarding & Renewals

SHI International Corp. is seeking an Associate Customer Success Manager - Cisco to onboard customers, guide them through product lifecycle, and ensure retention and growth.

You will act as SME, analyze consumption, and coordinate with internal teams to align offerings with customer objectives. Responsibilities include conducting CSRs, interpreting usage data, and fostering strong relationships with key customers and partners to drive co-selling opportunities.

We are seeking a motivated Remote Cisco Customer Success Associate — Onboarding & Renewals to join SHI in Annapolis, MD, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Cisco Customer Success Associate — Onboarding & Renewals role at SHI, based in Annapolis, MD, United States.

We are looking to fill the Remote Cisco Customer Success Associate — Onboarding & Renewals position at SHI in Annapolis, MD, United States.

Position Requirements

10+ Years work experience
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