Polish Speaker
Listing for:
Team Vertex Cosmos
Full Time, Remote/Work from Home
position
Listed on 2026-11-14
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Company
- Transcom
Work Mode
- Remote / Work from Home
Office Location
- Gurgaon
Working Days - 5.5 Days
Shift 9-hour window
Roles and Responsibilities- Handle customer enquiries via phone calls, emails, or chats to resolve their issues and concerns.
- Provide accurate and timely responses to customers' queries related to products/services offered by the company.
- Identify opportunities for upselling/cross‑selling of relevant products/services based on customer needs.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
- 0-5 years of experience in a similar role (customer service/support).
- Proficiency in speaking the Polish language fluently. (B2 / C1)
- Strong communication skills with the ability to handle international processes effectively.
- Ability to work in an international BPO environment with a diverse client base.
- Looking for an immediate joiner, who can join next day of selection
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