Director, Customer Success; Fully Remote
Listing for:
ApartmentIQ
Full Time, Remote/Work from Home
position
Listed on 2026-11-14
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
- Lead and develop a team of CSMs across SMB, Mid-Market, and Enterprise, owning retention, adoption, and renewal targets for the ApartmentIQ customer base.
- Coach the team through regular 1:1s, call shadowing, and account reviews, building a proactive renewal process and managing risk and churn.
- Partner with Sales, Product, and Support, serving as the voice of the customer and building executive relationships with strategic accounts.
Step into the Director, Customer Success (Fully Remote) role at ApartmentIQ in United States and grow with us.
Our group is growing, and we are hiring a Director, Customer Success (Fully Remote) in United States.
This Full Time role is for the Director, Customer Success (Fully Remote) role at ApartmentIQ.
We are seeking a motivated Director, Customer Success (Fully Remote) to join ApartmentIQ in United States.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction