Remote Customer Support Specialist II
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Customer Service/HelpDesk
Job Description & How to Apply Below
AECOM is seeking a Customer Support Representative II to join our CTrides Customer Support Center. This role will primarily be a remote position, with in-person training, and occasional in-office meetings.
The representative serves as the first point of contact for CTrides customers via phone, email, chat, and web. The successful candidate will document interactions in Zendesk, follow service standards, and escalate complex issues as needed.
The Remote Customer Support Specialist II position in the Management & Operations, Sales field is open for applications.
Join AECOM and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Support Specialist II role at AECOM, based in Rocky Hill, CT, United States.
We are looking to fill the Remote Customer Support Specialist II position at AECOM in Rocky Hill, CT, United States.
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