Remote Customer Service QA Specialist, Federal Program
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Customer Service/HelpDesk
Job Description & How to Apply Below
Dunhill Government Solutions is hiring Customer Service Quality Assurance Specialists to support a federal civilian program's customer contact center. This is a full-time, fully remote role based in the U.S., monitoring customer interactions and helping agents deliver consistent, high-quality service.
Responsibilities include monitoring calls for timeliness and accuracy, reviewing feedback, identifying root causes, and sharing improvement opportunities with the training team.
We would love to welcome a new Remote Customer Service QA Specialist, Federal Program to our group in Atlanta, GA, United States.
The Remote Customer Service QA Specialist, Federal Program role at Dunhill Professional Search & Government Solutions is now open for applications in Atlanta, GA, United States.
Join us at Dunhill Professional Search & Government Solutions as our next Remote Customer Service QA Specialist, Federal Program in Atlanta, GA, United States.
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