Mandarin-Speaking EdTech Customer Success Specialist
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Customer Service/HelpDesk
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Language/Bilingual
Job Description & How to Apply Below
Think Academy US in San Jose, CA is hiring a Customer Service Representative (Mandarin required) for full-time, 40 hours per week (W2). Responsibilities include supporting families, addressing inquiries across channels, and guiding the learning journey. Fluent Mandarin, strong communication, and a customer-service mindset are essential.
You must have a PC and reliable internet. Remote work environment with evening shifts; compensation includes $25–$28 per hour plus performance-based commissions,
As a Mandarin-Speaking EdTech Customer Success Specialist, you will play an important part at Think Academy US in San Jose, CA, United States.
The position is based in San Jose, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 34.000 - 39.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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