Remote Night-Shift Customer Care Specialist II

Quest Diagnostics Incorporated is seeking a Customer Care Representative II to deliver consistent, high-quality service across channels, including phone, email, and chat, in a remote setting. The role follows a Monday–Friday schedule with rotational weekends and a late-evening Eastern time shift.

Training will be remote, with a 9:00 AM–6:00 PM Eastern schedule, and the position emphasizes confidentiality, empathy, and adherence to scripts for health-related inquiries.

The Remote Night-Shift Customer Care Specialist II position in the Management & Operations, Sales field is open for applications.

This position is for the Remote Night-Shift Customer Care Specialist II role at Quest Diagnostics Incorporated.

We are seeking a motivated Remote Night-Shift Customer Care Specialist II to join Quest Diagnostics Incorporated in Southfield, MI, United States.

Consider building your career as a Remote Night-Shift Customer Care Specialist II at Quest Diagnostics Incorporated.