Remote Tier 1 Support Specialist - Customer Care
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Placements
24 is seeking a Remote Customer Support Specialist (Tier
1) to provide frontline support to customers. This fully remote role involves handling inquiries, guiding users, and documenting resolutions in a ticketing system.
You will troubleshoot basic issues, explain technical concepts clearly, and escalate complex problems to Tier 2 when needed. A high school diploma is required, with tech certs a plus, and the role offers competitive compensation and remote flexibility.
This role, Remote Tier 1 Support Specialist
- Customer Care at Placements
24, could be your next opportunity.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 1 Support Specialist
- Customer Care role in the description above.
We appreciate your interest in this position.
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