Remote Customer Success Manager: Revenue & Renewal

Big Commerce Pty. is hiring a Customer Success Manager to own a portfolio of named customer relationships across onboarding, adoption, retention, renewal, expansion, and advocacy. You will drive customer outcomes with commercial accountability, mitigating churn and maximizing long-term value.

The role emphasizes proactive engagement, executive-level discussions, and collaboration with Sales, Product, and Support to deliver a seamless customer experience in a fast-paced ecommerce environment.

This role is for the Remote Customer Success Manager:
Revenue & Renewal Growth role at Big Commerce Pty.

All applications are reviewed carefully by our team.

The position is based in Atlanta, GA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 72..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.