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Global Head of Customer Service Remote

Remote / Online - Candidates ideally in
Concord, Cabarrus County, North Carolina, 28025, USA
Listing for: SCIEX
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 230000 - 250000 USD Yearly USD 230000.00 250000.00 YEAR

Job Description & How to Apply Below

Position: Global Head of Customer Service & Experience (Remote)

SCIEX is seeking a Senior Director, Global Customer Service to lead the worldwide customer service organization, elevating the customer experience and enabling commercial growth across regions. You will own the quote-to-book process, contract administration and revenue enablement, ensuring service levels and swift issue resolution with accountability.

Reporting to the Senior Vice President, Global Commercial Operations, you will drive operational excellence through Danaher Business System,

This role is for the Global Head of Customer Service & Experience (Remote) role at SCIEX.

We are currently recruiting a Global Head of Customer Service & Experience (Remote) for our team in Raleigh, NC, United States.

This is a great opening to take on the Global Head of Customer Service & Experience (Remote) role at SCIEX.

As a Global Head of Customer Service & Experience (Remote), you will play an important part at SCIEX in Raleigh, NC, United States.

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