Job specializations:
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Customer Service/HelpDesk
Job Description & How to Apply Below
Remote Call Attendants coordinate occupational testing through phone and web booking while delivering accurate, professional customer service. The contract is full-time for 10 months.
As part of Cann Amm’s Booking Team, you will support Occupational Health appointments and interact with company representatives, donors, and collectors. This customer care position requires Cantrak proficiency, computer and data entry knowledge, and strong communication. You will work with MROAs, Client Care, and Collection Site Services while maintaining accurate bookings and documentation.
Key Responsibilities:- Handle inbound and outbound occupational testing calls
- Action web booking requests promptly and accurately
- Document call information according to standard procedures
- Troubleshoot bookings and escalate priority issues appropriately
- Communicate professionally with clients and internal departments
- High School diploma
- Computer, data entry, and Cantrak knowledge
- Excellent oral and written English communication skills
- Strong organizational, planning, and prioritizing abilities
- Flexible availability for varying hours and weekend work
Apply your booking coordination, documentation, and customer care strengths as a remote Cann Amm Call Attendant.
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