Hospitality Customer Service – Hotel Reservations; Remote

Support clients as they choose, book, and manage hotel reservations in a remote customer service role. The work focuses on providing accurate information and keeping reservation details up to date so clients can complete their plans smoothly.

• Help clients select hotels and make reservations.
• Share accurate information about hotel amenities, prices, and availability.
• Update reservation details as needed.
• Respond to client questions promptly and professionally by phone, email, or messaging.

• Strong communication and customer service skills.
• A professional, detail-oriented, and self-directed approach.
• Basic computer skills and reliable internet access.
• Hospitality or customer service experience is an advantage.

• Remote work with a flexible schedule.
• Training and access to a booking system.
• Team support, performance-based income opportunities, and travel discounts.

Consider building your career as a Hospitality Customer Service – Hotel Reservations (Remote) at Destination Knot.