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Remote- Customer Success Associate - Japan

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: dotmatics
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 50000 USD Yearly USD 38000.00 50000.00 YEAR

Job Description & How to Apply Below

Position: Remote-Ready Customer Success Associate - Japan
Location: New York

Dotmatics, a Siemens company, is seeking a Customer Success Associate to support Japanese customers and collaborate with our offshore teams. You will manage order data, verify invoices, and ensure accurate documentation while maintaining proactive communication with internal stakeholders.

Ideal candidates have 3+ years in customer support or success, native Japanese proficiency (N1+), and strong IT literacy with tools like Slack, Teams, Zoom, Workday, Docu Sign, and Zendesk.

We invite applications for the Remote-Ready Customer Success Associate
- Japan position located in United States.

Are you ready to take on the Remote-Ready Customer Success Associate
- Japan role at dotmatics?

We would love to welcome a new Remote-Ready Customer Success Associate
- Japan to our team in United States.

For the Remote-Ready Customer Success Associate
- Japan position at dotmatics, we are reviewing applications now.

Position Requirements

10+ Years work experience
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