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West Region Inbound Retention Specialist; Remote

Remote / Online - Candidates ideally in
Glendale, Maricopa County, Arizona, 85301, USA
Listing for: Yelp
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR

Job Description & How to Apply Below

Position: West Region Inbound Retention Specialist (Remote)

Yelp is seeking an Inbound Retention Specialist for the Western US to support and retain small business advertisers remotely. You will handle an inbound queue, educate clients on Yelp’s advertising solutions, and demonstrate value through performance metrics while meeting monthly goals.

The role emphasizes strong communication, problem solving, and the ability to thrive in a fast-paced environment with access to Yelp’s internal tools like Chatbench.

Our group is growing, and we are hiring a West Region Inbound Retention Specialist (Remote) in Phoenix, AZ, United States.

This role, West Region Inbound Retention Specialist (Remote) at Yelp, could be your next opportunity.

Are you ready to take on the West Region Inbound Retention Specialist (Remote) role at Yelp?

We would love to welcome a new West Region Inbound Retention Specialist (Remote) to our team in Phoenix, AZ, United States.

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