Customer Experience Representative Comp Remote | Inc High-Growth

This is a remote Customer Experience Representative position with a fast-growing, Inc. 5000-recognized coaching organization. The role focuses on customer service delivery, with structured Customer Service Professional Training provided to support onboarding and ongoing development. Base pay is listed at $50,000-$65,000, with a total compensation range of $55,000-$70,000.

• Serve as a primary point of contact for customers, handling inquiries and resolving issues in a timely, professional manner.
• Deliver service through remote communication channels (phone, email, chat, or similar) on behalf of a coaching-focused business.
• Participate in Customer Service Professional Training to build product knowledge and customer-handling skills.
• Document customer interactions and escalate complex cases appropriately.
• Contribute to a positive customer experience consistent with a high-growth, award-recognized company.

• Experience in a customer service or customer-facing support role.
• Strong written and verbal communication skills for remote customer interactions.
• Comfort working remotely and managing time independently.
• Willingness to complete Customer Service Professional Training as part of the role.
• Eligibility to work in the United States.

• Prior experience with a coaching, training, education, or professional services organization.
• Familiarity with applicant tracking or customer relationship tools (the role is sourced through Smart Recruiters).

• Fully remote position based in the United States.
• Base salary range of $50,000-$65,000, with total compensation listed at $55,000-$70,000.
• Customer Service Professional Training provided.
• Opportunity to join an Inc. 5000-recognized, high-growth coaching company.