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Remote Healthcare SaaS Support Specialist

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listing for: RecruiterForge
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 62000 - 75000 USD Yearly USD 62000.00 75000.00 YEAR

Job Description & How to Apply Below

Recruiter Forge is seeking a Customer Service Representative (Tier I/II) for a healthcare workforce management SaaS platform. This fully remote, full-time role reports to the Customer Success Manager and collaborates with Success, Implementation, Product, Engineering, and Operations to support customers' goals.

You will resolve Tier 1–3 requests, create SOPs and KB content, and help scale a self-service support function with KPI-driven improvements.

We have an opening for a Remote Healthcare SaaS Support Specialist in United States within Management & Operations, Sales.

The position is based in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 62.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Healthcare SaaS Support Specialist role in the description above.

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