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Director of Customer Success, Remote & Retention

Remote / Online - Candidates ideally in
Phenix City, Russell County, Alabama, 36867, USA
Listing for: ApartmentIQ
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR

Job Description & How to Apply Below

Position: Director of Customer Success, Remote Growth & Retention

ApartmentIQ is seeking a Director of Customer Success to lead retention, adoption, and renewal across our customer base, coaching a team of CSMs and driving proactive renewal health. You’ll partner with Sales to surface growth and be the voice of the customer with Product, Support, and leadership.

You’ll forecast, build a scalable playbook, and shape the CS organization while collaborating cross-functionally to ensure seamless onboarding and ongoing customer value.

Our group is growing, and we are hiring a Director of Customer Success, Remote Growth & Retention in AL, United States.

The advertised compensation is 180..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Director of Customer Success, Remote Growth & Retention role in the description above.

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