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Senior US Customer Success Leader - Remote

Remote / Online - Candidates ideally in
Utica, Oneida County, New York, 13501, USA
Listing for: Hack The Box
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR

Job Description & How to Apply Below

Hack The Box in the United States is seeking a Senior Manager of Customer Success to lead a team of associates and managers, driving retention, adoption, and growth across the region. You will own our CS operating model and collaborate with cross-functional partners to deliver strategic initiatives.

You will mentor the team, partner with Sales, Product, Engineering, Rev Ops, Finance, and Marketing, and use data to improve the client experience while building trust-based relationships with senior

We are seeking a motivated Senior US Customer Success Leader
- Remote to join Hack The Box in Town of Greece, NY, United States.

This posting is for the Senior US Customer Success Leader
- Remote role at Hack The Box, based in Town of Greece, NY, United States.

We are looking to fill the Senior US Customer Success Leader
- Remote position at Hack The Box in Town of Greece, NY, United States.

Position Requirements

10+ Years work experience
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