Member Experience Specialist; Fully Remote

• Serve as the main point of contact for members throughout their recovery journey.
• Provide compassionate, accurate, and data-oriented support.
• Act as a change agent to make a difference in members' lives.

• Respond promptly to inquiries via phone, email, or chat.
• Resolve basic issues and elevate complex concerns.
• Educate potential and current members on the program and facilitate enrollment.

• High school diploma or GED.
• Experience in a customer service role.
• Proficiency in written and verbal communications.

• Industry-leading telemedicine care for addiction recovery.
• Mission-driven team dedicated to reducing stigma and saving lives.
• Equal opportunities for all, including those in recovery.

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction recovery. They are a growing telemedicine company with a mission-driven culture focused on making judgment-free care accessible.